Privacy & Security

ES77 Privacy Policy

Your personal information is the most valuable thing entrusted to us. This policy clearly sets out how ES77 collects, uses, and safeguards your data.

Last Updated: January 2026
Language: Bengali
Applicable to: es77.win

Our Core Principles of Data Protection

Here's how ES77 keeps your privacy a top priority

Data Encryption

All your personal and financial information is protected with SSL/TLS encryption. No third party can access your data.

Identity Privacy

Your name, address, and mobile number are never sold or transferred to third parties — that is ES77's commitment.

Payment Data Is Secure

Transaction details made via bKash, Nagad, or Rocket are not stored on ES77's servers. All payments are completely secure.

Cookie Control

ES77 only uses necessary cookies. You can manage your cookie preferences at any time through your browser settings.

Right to Erasure

You may request the deletion of your personal data at any time. ES77 will action the request within the specified timeframe.

Marketing Opt-Out

You can easily opt out of promotional messages or newsletters at any time. Your preferences are entirely in your control.

01 Introduction & Scope

ES77 (es77.win) is a trusted online gaming platform serving members in Bangladesh and designated regions. This Privacy Policy explains how ES77 collects, uses, and protects your personal information.

By visiting the ES77 website or creating an account, you are considered to have agreed to this Privacy Policy. Please read it carefully before using our services. If you do not agree with any part of this policy, please refrain from using ES77's services.

ES77's Privacy Policy is built in line with international data protection standards, and ensuring the highest level of security for our members is our primary goal.

This Privacy Policy should be read alongside ES77's Terms and Conditions. Together, both documents form the complete agreement between ES77 and its members.

02 What Information We Collect

ES77 collects only the information that is necessary. Collecting excessive or irrelevant data goes against our policy. The table below details what information is collected:

Data Type Example Collection Time
Identity-Related Name, date of birth, nationality During registration and KYC verification
Contact Information Mobile number, email address At the time of account registration
Financial Information Mobile banking number, transaction history During deposit/withdrawal
Technical Information IP address, device information, browser Automatically collected during site visits
Gaming Activity Gaming history, betting details, wins/losses During gameplay
  • Copies of national ID or passport are collected solely for identity verification purposes
  • Data collected is always kept to the minimum necessary
  • Sensitive information such as health, religion, or political views is never collected
03 Purpose of Data Use

ES77 uses the information it collects for specific, defined purposes. Each purpose is listed transparently below so you know exactly how your data is being used:

  • For account creation, management, and identity verification
  • To process deposits, withdrawals, and other financial transactions
  • To prevent fraud, money laundering, and illegal activity
  • To provide customer support and resolve issues
  • To improve service quality and develop new features
  • To send promotional offers and bonus information (with your consent)
  • To fulfill legal obligations and prepare reports for regulatory bodies
  • To promote responsible gaming and monitor the risk of addiction

ES77 never sells your data or shares it with third parties for advertising purposes. Protecting your privacy is our priority.

04 Data Sharing & Disclosure Policy

ES77 does not generally share your personal information with third parties. However, limited sharing may occur in specific circumstances, as outlined below:

  • Payment Processors: Payment partners such as bKash, Nagad, and Rocket receive limited data solely for transaction verification
  • Game providers: Providers such as Evolution and Pragmatic Play receive only the minimum data required to operate games
  • Legal authorities: Disclosure of information is required upon a valid court order or lawful request from an investigating authority
  • Fraud prevention: Cybersecurity experts may access data to investigate fraudulent activity

All third parties with whom data is shared are required to comply with ES77's privacy standards and may only use the data for specified purposes.

05 Data Storage & Security Measures

ES77 uses industry-standard technology and practices to keep your data secure. Our security infrastructure is continuously updated and monitored.

  • 256-bit SSL/TLS encryption — applied to all data transmissions
  • All data stored on our servers is protected with AES-256 encryption
  • Firewalls and intrusion detection systems are actively running
  • Regular security audits and penetration testing are conducted
  • Only authorized personnel have limited access to specific data

Retention periods depend on the type of data and applicable legal requirements. As a general rule, necessary data is retained for up to 5 years after account closure, though legal obligations may extend this period.

ES77's data centers meet international security standards and undergo regular third-party security audits. Your information is always in safe hands.

06 Cookies & Tracking Technologies

ES77 uses cookies on its website to enhance your experience. Cookies are small data files stored in your browser. ES77 uses three types of cookies:

  • Essential cookies: Required for login sessions, security verification, and core features — disabling these will prevent the site from functioning
  • Analytical Cookies: To understand which pages are visited most — helping us improve our services
  • Preference Cookies: To remember your language, theme, and other preferences — so you do not have to configure them every time

You can manage or delete cookies from your browser settings at any time. Please note that disabling essential cookies may prevent some ES77 features from functioning correctly.

07 Your Rights

As an ES77 member, you have several important rights regarding your personal information. We fully respect these rights:

Right to Access Data

You may request to know what information ES77 holds about you.

Right to Rectification

You may request corrections to any inaccurate or incomplete information.

Right to Erasure

You may request deletion of your data in certain circumstances.

Right to Restrict Processing

You may request that data processing be restricted in certain circumstances.

Right to Data Portability

You may request a copy of your data in a structured format.

Right to object

You may object to the use of your data for marketing or any other purpose.

Contact the ES77 support team to exercise any of these rights. Please note that certain data may not be deletable due to legal obligations.

08 Protection of Minors' Data

ES77 strictly does not provide services to anyone under 18. The protection of minors' data is given the highest priority in our Privacy Policy.

  • Age verification is mandatory at registration
  • No data from minors is knowingly collected
  • Accounts found to belong to minors are closed immediately
  • Any collected data that is no longer needed is promptly and securely deleted

If you believe your child has created an account on ES77, please contact our support team immediately. We will act promptly.

09 Changes to the Privacy Policy

ES77 reserves the right to update or modify this Privacy Policy as needed. Any changes take effect immediately upon publication on the website. For significant changes, members will be notified via their registered email or platform notification.

Visit this page regularly to stay up to date with the latest version of our Privacy Policy. Continued use of ES77 after any changes constitutes your acceptance of the updated policy.

You can check the "Last Updated" date at the top of this page to see when the policy was most recently changed.

10 Contact & Complaints

If you have any questions, concerns, or complaints about this Privacy Policy, please contact the ES77 support team. We are always here to help.

Email Support

[email protected]

Live Chat

24/7 live chat support available

Response Time

We typically respond within 24 hours

To help us process your request accurately, please contact us with the following: your registered email or mobile number, the subject and details of your request, and any relevant dates or transaction information where applicable.

11 Frequently Asked Questions (FAQ)

No, ES77 never sells your personal data to third parties. Your information is used only on a limited basis for service operations, payment processing, and fulfilling legal obligations.

Necessary data is retained for the duration of account activity and for up to 5 years after account closure. However, financial transaction records may be kept for a longer period to comply with Anti-Money Laundering (AML) regulations.

You can update general details such as your name, email, or mobile number directly from your profile section. For changes to KYC-related information, please contact our support team for assistance.

Yes, ES77 sends emails and notifications about new offers, bonuses, and updates. You can opt out at any time — simply go to your account settings to manage your notification preferences, or contact our support team.

In the event of a data breach, ES77 will promptly notify affected members, take the necessary protective measures, and report to the relevant authorities within the required timeframe.

Your Data In Safe Hands — Get started now

ES77 takes your privacy seriously. Register today to enjoy gaming in a secure environment and claim your welcome bonus.

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Data Is Never Sold
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